Returns

Returns

We want you to love every Angelus Press book you receive. If something isn't right, we'll make it easy.

Angelus Press offers a 100% satisfaction guarantee. If our merchandise is not satisfactory, we will gladly arrange a replacement or refund on items returned in their original, saleable condition. To be eligible, items must be:

  • Free from markings, stickers, and damage
  • Free of bent corners, tears, or broken spines (books)
  • Free of scratches and cracks (DVD, CD, and media cases)
  • Returned within the eligible time frame

The following are final sale and not eligible for refund: original and return shipping charges, and items marked final sale at the time of purchase.

Return Window

Customer Type Return Window Notes
Individual Customers 30 days from invoice Pre-approval required
Church, School & Bookstore Accounts 3 months from invoice Pre-approval required

All returns must be pre-approved by our Customer Service department before being shipped back. Please call 1-800-966-7337 or email support@angeluspress.org to receive a Return Authorization.

How to Return

  1. Contact Customer Service at 1-800-966-7337 or support@angeluspress.org for pre-approval and a Return Authorization.
  2. Pack books flat — not on spines or edges — using bubble wrap or clean packing paper. Do not use newspaper, as the ink may transfer onto covers.
  3. Ship via USPS Media Mail or FedEx Ground, insured for the value of the merchandise, to our Returns Department.
  4. Retain your tracking number until your refund or replacement has been processed.

Damaged or Defective Items

For merchandise damaged in transit, please report all damage to Angelus Press within five business days of receiving your order. Photograph the damaged packaging and contents before disposing of any materials — these images help us file a claim with the carrier and process your replacement quickly. For manufacturing defects such as missing pages or binding errors, we will arrange a prepaid return label and replacement at no cost to you.

Refunds

Once we receive and inspect your return, your refund is issued to the original payment method. You'll receive a confirmation email when the refund has been issued. Please allow an additional 3–5 business days for your bank to post the refund.

Exchanges

Need a different edition, binding, or format? Let our Customer Service team know your preferred replacement when arranging the return. Replacement items ship as soon as your return has been received and approved.

Return Address

Angelus Press
Attn: Returns Department
613 W Lasley St
Saint Marys, KS 66536

Contact Us

Our Customer Service team is happy to assist with any return, exchange, or order question.

Phone: 1-800-966-7337 — Monday through Friday, 8:00 AM to 4:30 PM CT.
Email: support@angeluspress.org — we typically respond within one business day.